Why Work at Guardian Roofing?
¿Por qué trabajar en Guardian Roofing?
We are dedicated to excellence in our work. We’re a company that gets things done because we hire great people. We’re committed to making Guardian Roofing a great place to work. That means providing employees with opportunities for growth and fostering an environment based on teamwork, mutual respect, job satisfaction, diversity, and a shared responsibility to build a better future.
Estamos dedicados a la excelencia en nuestro trabajo. Somos una empresa que hace las cosas por completo por que contratamos a personas excelentes. Estamos comprometidos a hacer de Guardian Roofing un excelente lugar para trabajar. Eso significa brindar a los empleados oportunidades de crecimiento y adoptar un entorno basado en el trabajo en equipo, el respeto mutuo, la satisfacción laboral, la diversidad y una responsabilidad compartida para construir un futuro mejor.
- Hires and retains exceptional employees at every level
Contrata y retiene empleados excepcionales en todos los niveles. - Provides training, development, and career planning
Proporciona formación, desarrollo y planificación profesional. - Instills the belief that our customers are key to our long-term success
Infunde la creencia de que nuestros clientes son clave para nuestro éxito a largo plazo.
- Supports a quality-conscious workplace in which employees feel a strong sense of responsibility, involvement and commitment
Apoya un lugar de trabajo consciente de la calidad en el que los empleados sienten un fuerte sentido de responsabilidad, participación y compromiso - Nurtures a company-wide spirit of teamwork through which individual and team efforts are recognized and rewarded
Fomenta un espíritu de trabajo en equipo en toda la empresa a través del cual se reconocen y recompensan los esfuerzos individuales y en equipo. - Actively commits to a safe work environment for all employees
Se compromete activamente con un entorno de trabajo seguro para todos los empleados.
Our Current Career Opportunities
Carreras de Guardian Home
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Duties & Responsibilities
- Approach the job daily with a safety-first mentality while always operating truck/trailer safely and lawfully
- Moves trucks and trailers for receiving when needed
- Moves trucks and trailers as needed to complete the loading process
- Arranges trucks and trailers on the yard in an orderly and efficient manner
- Deliver and pick up debris trailers, portable toilets, and returnable materials as directed by management from job sites in varying locations around Guardian’s service area
- Make frequent drops at area dumps
- Ability to make determinations of recyclable, versus non-recyclable materials to ensure proper disposal of job site waste
- Safe operation of equipment provided to safely haul loads (for example, forklift, dock plates or load bars and straps)
- Manage routes and routines so they proceed in the most efficient way possible
- Find ways to conserve resources, including fuel, to benefit the business
- Serve as a brand advocate and ambassador in every interaction with clients and the public
- Warehouse duties including receiving, sorting, and picking material
Qualifications
- 3+ years of experience in a driving role with 3 years clean driving record- copy of driving record required
- Valid driver’s license or higher
- Current Forklift Certification
- OSHA 10 and First Aid Certification is a plus
- Experience in roofing (or other construction fields) would be valuable
- Ability to manage high volume workload with competing and changing priorities
- Intermediate level of computer proficiency
Physical Requirements
- Must be able to read, write, and speak fluent English
- Must be able to lift up to 75 lbs. at times
- Must be able to drive up to 100 miles per day
- Must be able to sit for prolonged periods of time
Personal Attributes
- Results-Oriented – links decisions to overall business objectives
- Emotional Intelligence – Self-awareness, Self-regulation, Motivation, Empathy, Social Skills
- High Energy – driven to seek continuous improvement
- Decisive– track record of making and implementing sound strategic decisions based on a mixture of analysis, experience and judgment
- Gritty – has a stick-to-it nature that compels others to strive to perform at their best
Location:
Onsite in Auburn, WA, and job sites around the Puget Sound.
Position Overview:
Guardian is rapidly expanding and needs a highly motivated self-starter to join our CSR team. The Sales Coordinator serves as the first impression of the company, where over 30% of our clients are repeat and referrals and have more than 1,000 positive reviews on Google. The candidate will be responsible for strategically scheduling opportunities for our Roofing Specialists, which requires attention to detail and the ability to communicate with a diverse clientele effectively. The ideal candidate will be passionate about customer service, goal oriented, have excellent verbal and communication skills, exercise good decision making and will thrive in a team environment.
Key Responsibilities:
- Schedule and convert a high volume of incoming calls to sales opportunities
- Respond timely to a high volume of web-based leads from assigned platforms (e.g., Yelp, Angies List, etc.) to convert into sales appointments
- Manage and track attempted contacts list and conversion rate
- 100% accuracy to Guardian-provided script (scheduling/booking protocol)
- Manage bookings, dispatching and reschedules at a high pace to ensure timely follow-up for customers and technicians
- Participate and contribute to Team Meetings-Laugh and have fun at work!
- Achieve daily, weekly and monthly booking goals
Qualifications:
- 2 years of customer service experience in a fast-paced environment
- Scheduling and/ or dispatching experience strongly preferred
- Strong work ethic and ability to juggle multiple tasks at once
- Respectful and empathetic to Clients and Team
- Professional, friendly and outgoing in communication style
- Goal-oriented- someone who has a desire to win individually and as a team
- Ability to sit for prolonged periods of time while at a desk working
- Must be able to lift up to 15 pounds at times
Position Overview:
As a Roofing Replacement or Repair Technician, you will be responsible for continuously providing high-quality results and representing Guardian as a brand. You will be providing excellent customer service while teaching and adhering to the quality standards that Guardian has in place. The Roofing Replacement/Repair Technician will be responsible for the full reconstruction of a roof as well as repairs that clients may need while working collectively as a team.
Key Repsonsibilities
- Demonstrated roofing experience.
- Successful history of safety standard adherence.
- Ability to manage high volume workload with competing and changing priorities.
- Knowledge of residential roofing system such as Composite, Shingle, Shake, Flat and Torch varieties.
- Ability to work from heights on roofs exposed to the elements.
- Willing to work evenings and weekends as necessary.
Job Reqirements:
- Ability to perform assigned tasks daily through completion with a strong attention to detail.
- Clean motor vehicle record, and background check.
- Must not be afraid of heights.
- Must be able to lift 50 lbs. regularly, repeated bending, climbing, kneeling
- Ability to work with others.
- Perform work in accordance with job specifications and safety guidelines.
- Maintain professional interaction with all customers.
- Must be able to pass pre-employment screening
Reporting Relationships:
Production Manager of Repair and Replacement, General Manager, Ownership
Compensation
The compensation package will be highly competitive. In addition, Guardian provides excellent health benefits for employees and their dependents, as well as paid holidays, year-round work, paid time off, referral bonus and more.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. Guardian Roofing reserves the right to change, amend, add, delete and otherwise assign all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.
Position Overview:
As a Roofing Replacement or Repair Technician, you will be responsible for continuously providing high-quality results and representing Guardian as a brand. You will be providing excellent customer service while teaching and adhering to the quality standards that Guardian has in place. The Roofing Replacement/Repair Technician will be responsible for the full reconstruction of a roof as well as repairs that clients may need while working collectively as a team.
Key Responsibilities:
- Demonstrated roofing experience.
- Successful history of safety standard adherence.
- Ability to manage high volume workload with competing and changing priorities.
- Knowledge of residential roofing system such as Composite, Shingle, Shake, Flat and Torch varieties.
- Ability to work from heights on roofs exposed to the elements.
- Willing to work evenings and weekends as necessary.
Job Reqirements:
- Ability to perform assigned tasks daily through completion with a strong attention to detail.
- Clean motor vehicle record, and background check.
- Must not be afraid of heights.
- Must be able to lift 50 lbs. regularly, repeated bending, climbing, kneeling
- Ability to work with others.
- Perform work in accordance with job specifications and safety guidelines.
- Maintain professional interaction with all customers.
- Must be able to pass pre-employment screening
Reporting Relationships:
Production Manager of Repair and Replacement, General Manager, Ownership
Compensation
The compensation package will be highly competitive. In addition, Guardian provides excellent health benefits for employees and their dependents, as well as paid holidays, year-round work, paid time off, referral bonus and more.
